Transform your business with Conversational AI
Conversational AI transforms business operations, enhancing support, purchasing, and fulfillment for improved efficiency and satisfaction.
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A synchronized approach to Healthcare Management
tCognition proudly unveils its latest innovations from its AI/ML Center of Excellence designed to revolutionize the way individuals manage their health by offering an integrated, user-friendly solution to healthcare management
MIA
Medical Information Assistant
MIA, powered by Conversational AI, simplifies healthcare management. Ask questions, schedule appointments, and access reliable health information – all through a user-friendly interface. MIA empowers you to take control of your health journey.
Features
- Medicine Information
- Symptom Checker
- General Medical Queries
- Health Summaries
MAX
Medical Assistant eXpert
MAX, our advanced healthcare assistant, provides in-depth medical insights and support for healthcare professionals.
Features
- Appointment Scheduling
- Preparing for appointments
- Prescription Management
- Assists with Paperwork
Speak the future
How our Conversational AI can help your business
Our Conversational AI seamlessly transforms business dynamics, offering continuous, automated customer support and personalized interactions. This innovative technology not only cuts costs but also elevates customer satisfaction, enabling businesses to scale effortlessly.
Continually evolving from each interaction, conversational AI stands as a pivotal tool in driving business efficiency and fostering innovation.
Capabilities
Technology behind our AI that powers your business operations
After months of extensive research in development of our AI. We realized the below technologies are best suited for any type of conversational artificial intelligence
Natural Language
Processing
The technology behind relies on advanced NLP that translates voice inputs into context and meaning, with a unique algorithm that injects additional context to enhance its understanding and response.
Natural Language
Understanding
Our AI crafts precise dialogue with a predictive index, ensuring relevant and anticipatory user recommendations.
Response
Development
We employ sentiment analysis and predictive indexing to make follow-up interactions more intuitive and responsive.
Industries we cater to
Our expertise spans four key industries, providing customized solutions designed to deliver impactful results.
Healthcare
24/7 Patient Support, Symptom Triage, Post-Discharge Care, Health Literacy Education
Automotive
Customer Service Automation, Sales Process Assistance, Owner's Manual Navigation, In-car Voice Assistance
Banking
Account Management Queries, Fraud Alert Notifications, Process Management, Simplified Customer Onboarding
Insurance
Policy Information and Management, Automated Claims Processing, Customized Insurance Recommendations, Insurance Terms and Conditions Education
From our CTOs desk
tCognition has a visionary multimodal approach to Conversational AI that is driven by NLU/NLP/AI/ML that all work in concert to fuse both voice and visual components. Thus, removing friction from the digital engagements along a customer journey across our client’s digital platforms. Our AI/ML Center of Excellence is dedicated to delivering custom conversational AI solutions, spearheaded by Steve Deeb, a renowned Conversational AI thought leader. With over 15 years of experience in the tech industry, Steve has a distinguished track record of leading teams and pioneering groundbreaking technological innovations.
Steve Deeb
CTO
FAQs
Explore the possibilities, anticipate the questions. Our FAQ section is your guide to unlocking the potential of our AI product/service.
What is a Conversational AI platform?
A Conversational AI platform uses artificial intelligence to simulate human-like conversations, enabling users to interact with digital systems as if speaking with a real person.
How does Conversational AI benefit businesses? What are the examples?
Conversational AI enhances customer experience, streamlines operations, and provides personalized assistance, improving efficiency and customer satisfaction across various sectors, including banking, healthcare, automotive, and insurance. Examples include chatbots, virtual assistants, and AI-powered customer service agents interacting with users through text or voice.
How is Conversational AI implemented?
Implementing Conversational AI involves integrating AI technologies, such as machine learning and natural language processing, into digital assistants or chatbots that can understand and respond to user inquiries in a natural manner.
What makes our Conversational AI product unique?
Our product, developed by tCognition’s AI/ML Center of Excellence led by Steve Deeb, stands out for its custom solutions tailored to healthcare. Max and Mia, our digital assistants, offer a comprehensive healthcare management experience, distinguishing our offering in the B2B market by blending expert medical knowledge with practical user assistance.
How is Conversational AI used in specific sectors?
Banking: For handling transactions, account inquiries, and personalized financial advice.
Healthcare: Our digital assistants Max and Mia offer an integrated health management and information-gathering approach.
Automotive: For customer support, maintenance scheduling, and sales assistance.
Insurance: To streamline claims processing, policy inquiries, and customer onboarding.
Still have a question?
Don’t hesitate, reach out.